快 速 訂 房
訂房須知
注意事項
1)  Check-In 15:00 ;  Check Out 11:00
2)  供餐時段或有微調,請依照專案內容與入住當天服務人員告知為準(實際含餐依選購之房型或套裝):下午茶15:00~17:00;晚餐18:00~20:00;早餐07:00~10:00;消夜20:00~清晨;園區內用餐空間皆禁帶外食;餐點及活動供應如公告規定,請務必準時兌換及參與,逾時恕不等候喔!
3)  為維護住宿旅客權益,帳篷區不開放訪客進入;若有參觀需求請提早預約。
4)  園區全區禁止吸菸、嚼食檳榔、賭博;為維護自然環境與其他旅客之權益,若不聽勸阻園方有權要求離開園區且無法退費。
5)  入住時,接待人員皆會詳細介紹帳篷各項設施使用方式,敬請協助確認是否完整理解。
6)  帳篷內提供加壓氣柱型空氣床,擁有絕佳的支撐力;為了您的安全,請勿在空氣床上跳躍。
7)  帳棚內禁止飲食;歡迎您走出戶外,在帳前的露營椅或草坪區用餐。
8)  拉波波村全區範圍皆為自然環境,與各類昆蟲等原住民共生,提醒旅客務必注意蚊蟲蛇獸;進出帳篷請務必確認緊閉紗門或帳門
9)  帳內各項設施請愛惜使用;若欲購買,請參考設施設備價目表並向服務台人員購買。
10) 為維護園區環境清潔,嚴禁攜帶寵物入園;除導盲犬外。
11) 因天然的地形因素影響,園區或有高低落差或各種路面環境、臨溪邊坡等,敬請旅客遊園時注意天色與自身安全。
12) 園區佔地寬廣,攜帶孩童請家長務必全程陪同,以維安全。
13) 為確保住宿品質,晚間十點後請降低音量。
14) 本園區禁止攜帶任何違法物品,易燃物、易爆物等危險物品。
15) 園區提供入園遊客免費停車,不負任何保管、賠償之責任。
16 ) 登記入住時,需出示身分證件或護照並結清餘款,如有兒童也請出示證件以示年齡,感謝您的配合。
17) 若有未盡事宜,園區保有增加或修改之權利。
 
Notification
1)Check in: 3PM ; Check out: 11AM
2)Meal-serving time may changes depends on situation or different packages: Afternoon tea 3-5PM ; Dinner 6-8PM ; Late night meal 8PM~ ; Breakfast 7-10AM
3)In order to secure guest’s rights, visitors are prohibited to enter tents area.
4)Strictly NO SMOKING at Lapopo Camp Ground, also betel nut and gambling are not allowed. If guests whom wouldn’t follow rules will be ask to leave and there’s no refund of accommodation fee.
5)We will introduce our tents detail while guests check in, please make sure you understand everything.
6)All tents has 2 standard double bed which are air mattresses, please do not jumping on them.
7)No food allowed inside tents ; you are more than welcome to walk into the nature and dinning at our yard or using our camp chairs and seating in front of tents and enjoy.
8)Lapopo Camp Ground is located at a nature environment, please be aware that the door of tents must be seal after entering in case of flies or other bugs fly into tents.
9)Please keep our facilities properly ; If you wish to buy anything, please ask our friendly staff at our service desk..
10)In order to keep our campground clean, no pets allowed except guide dog.
11)Due to the nature environment, there are different landscape and different walking routes and slopes, please make sure you watch out your own safety and known about the timing of sunset.
12)If you coming with children, please make sure you always be with them.
13)In order to keep the accommodation quality, please lower your volume after 10PM.
14)Please do not bring anything that could burn or explode or causing danger.
15)Lapopo Camp Ground offer free parking to guests ; please make sure you bring all your valuable belongings with you, we do not take responsibilities of any loss or missing.
16)When checking into Lapopo Camp Ground, you'll need to present proof that you are the person who made the reservation and that if your children are under 13 years of age. This can be passport or other government-issued I.D.
17)Lapopo Camp Ground reserve the right to modify or insert this notification at anything.


訂房規約

為使您的旅程順利愉快,也同時確保貴我雙方權益,避免爭議。請您務必詳閱以下內容,同意後再請您於期限內作訂金匯款。謝謝您!

  1. 進退房時間:下午3點過後 。 退房時間 :隔日中午11點前。
  2. 每帳定價依不同區位及日期而異;每帳定價供兩人入住(第三位或第四位需另外收費)
  3. 訂金支付:付款方式分線上刷卡ATM轉帳/銀行臨櫃轉帳;訂房後如為7日內入住之訂單,最遲請於訂房隔日完成匯款方完成訂單確認,其他訂單請於訂房後3日內完成,超過期限在未被工作人員手動取消前,仍可匯款。特別提醒:因虛擬帳戶需一次正確金額匯入方可自動對帳。3萬元以上請直接臨櫃轉帳,分批匯款者須待訂房組人工對帳方可轉為正式單。
  4. 本公司保留取消訂房或是否接受預訂之權利。
  5. 若採用匯款方式(無論ATM或是銀行臨櫃轉帳)每一筆預定都會產生相對應,獨一無二的虛擬帳戶,匯款成功後系統會自動對帳並且會發送預訂正式成立確認電子信,或是您可以在訂房頁面使用訂房單號登入查詢訂單狀態。匯款時,請按照系統指定的"應付金額"來匯款;若有加購人數的部分,一律都是入住當天現場結清,訂金的部分只有帳篷的費用。
  6. 虛擬帳戶為彰化銀行戶頭,匯款如遭遇問題,可EMAIL詢問service@lapopo.com.tw或電0972621068由專人為您處理。若有取消預定導致退款需求,請來信refund@lapopo.com.tw索取退款申請書,謝謝!
  7. 備餐需求:請在備註欄提供年齡及是否吃素或是否有飲食禁忌;為保障食材的新鮮,請注意住宿人數切勿超過訂房設定之人數,人數增加時最遲請至少提前二日告知,以便預先準備並需收取加人費用。 
  8. 用餐自備酒水需酌收開瓶費$300元,也歡迎選購現場販售之酒水。
  9. 為地球盡一份心力!入住帳棚不主動提供拋棄式盥洗用品如牙膏刷及浴帽等,若有需要,請在入房時告知服務人員。(衛浴內提供大小毛及沐浴組:沐浴乳,洗髮乳,護髮乳,身體乳)
  10. 為維護環境品質及食品安全,園區內恕不提供野炊生火,帳棚內禁止飲食,帳蓬區全區皆禁止野炊烹煮;園區所有用餐空間禁止攜帶任何外食或自帶食材配料。
  11. 營區管制:為保障其他房客權益,訪客一律於餐廳會客,10PM後之夜間聚會限於餐廳區域,敬請配合!
  12. 行李寄放:訂房客人進房(C/I)前或退房(C/O)後可寄放行李,貴重物品請隨身攜帶,園方不負保管責任。
  13. 預約參觀:若有參觀園區的需求,請來電預約,將有專人為您安排。
【更改預約入住日期須知】
1) 一般平假日更改入住日期,請於原訂入住日期至少3天(含)前以電話聯繫園方;國定或特殊連續假期,須於至少一星期前以電話聯繫園方。
2) 恕不接受預訂日期前一天至兩天內來電延期;若遇不得已之延期處理,則須收取訂金的30%為手續費。
3) 延期日期須在三個月內為限,延期次數以1次為限;一旦申請延期處理,則不再接受退款之要求。
4) 若延期之預定需取消,則訂金將不予退還。
5) 未能於期限內依規定入住或延期,則視同放棄住房權利,訂金將不予退還。
6) 園方可視實際預訂狀況,保留是否接受延期預訂之權利。

【一般取消訂房規定】

取消預定無論退款金額,皆需收取手續費NT$100。

所有取消預定之退款,請主動聯繫園區電子郵件,取得退訂申請書並填妥回傳,以利款項後續處理。

【因不可抗因素取消訂房】

旅客預訂之日期,如因園區所在地或旅客出發地受颱風、地震等天災影響,依官網上公告聲明與園區規定處理;如在陸上颱風警報或重大地震、海嘯等特殊消息發佈後,請於原訂入住日前三日 (含當日) 內,與本園區聯絡,以利儘速為您確認更改或取消。

 

Regulations of Tent's Reservation
In order to offer you a pleasant trip, also to secure the rights of each other, please make sure you read and agree below content before you pay the accommodation fee. Thank you.
1)Inquiring: Please feel free to contact us to ask any question. All reservation must make at our official website.
2)Pay: You can pay online、ATM or if your payment over NTD$30000, please transfer fee at bank counter. If your check in date is in 7-days, please pay your fee in 24hrs ; otherwise please pay within 3-days. If failed to pay in time, we have to right to cancel your reservation with notice. If you pay by ATM or transfer by bank, please make sure you follow the information from our website or our notify email.
3)Lapopo Camp Ground reserve the right to cancel reservations that 14-days before check in.
4)If pay by ATM or transfer at bank counter, after paid successfully, you will receive an email or you can simply log into our website to check the detail of your reservation. If you need to add extra person, extra fee will be pay ONLY when arrival.
5)If you need help of paying, please feel free to contact us at service@lapopo.com.tw or 0972621068.
6)Rate of Tents: Rate may different depends on dates or situation ; Standard rate is for 2 person, maximum occupation per tent is 4 person. Rate including afternoon tea, dinner and breakfast, actually content depends on package.
7)Extra person fee: Guest over 13-year-old will be charge NTD$1800/pp, guest age between 7-12-year-old will be charge NTD$1000/pp, guest age below 6-year-old is free of charge. Please adding extra person while make reservation online, and please tell us the age details ; extra person fee including meals and cleaning fee、pillow and towel. Maximum occupation per tent is 4 person, please note that tent space might be crowd when there are more people live in.
8)When making reservation, please let us know if you have any food allergic or if you are vegetarian ; In order to provide enough and fresh food, please make sure the number of check in people are as same as your reservation. If there’s any changing, please contact us at least 2 days before your arrival date so we can have enough time to provide and change your reservation detail for you.
9) Check in: 3PM ; Check out: 11AM
10)In order to keep the rights of guests, visitors are not allowed to enter tent area, please meet at our restaurant and visitor have to leave before 10PM.
11)Luggage storage service: Guests can storage luggage at our service desk before check in or after check out, but please bring valuable belonging with you, we do not take responsibilities of an missing or loss.
12)Visit: Any visit need require reservation so we can arrange guide to show you around, please feel free to contact us.
13)All tents provide towels and L'OCCITANE shampoo、shower gel、body lotion、conditioner ; we’d like to invite you to bring your own toiletries like tooth brush、tooth paste and shower cap to build an environment friendly life, if you accidently forgot bring them, please don’t be hesitate to ask our staff.
14)To make sure the accommodation quality, it’s not allowed to eat inside tents ; cooking also not allowed in Lapopo Camp Ground.
15)There are corkage fee in our restaurant, NTD$300/per bottle.

 
Regulations of changing the reservation date
1)Usual weekday and weekend: please contact us at least 3 days before the check in date ; National holiday: please contact us at least 1 week before the check in date.
2)Changing date within check in 1 or 2 days isn’t possible ; If still require to change date then there will be surcharge of 30% of reservation fee.
3)Changing date have to be in 3 months, changing time maximum 1 time ; once the date been changed, there’s no refund.
4)After changing, there’s no refund of cancelling.
5)If failed to check in in time or changing date, will be treat as abandoned the right of reservation and there’s no refund.
6)Lapopo Camp Ground reserve the right of accept the changing of date of reservations.
 
Regulations of cancellation
A surcharge of cancellation NTD$100 will be taken no matter the amount of reservation.
All refund of cancellation fee require to fill up an application form, please email us to receive it.
 
Regulations of cancellation
1)Guest cancelled on the arrival date will be charge the total amount of reservation fee.
2) Guest cancelled 1 day before the arrival date will be charge 80% of reservation fee.
3) Guest cancelled 2-3 day before the arrival date will be charge 70% of reservation fee.
4) Guest cancelled 4-6 day before the arrival date will be charge 60% of reservation fee.
5) Guest cancelled 7-9 day before the arrival date will be charge 50% of reservation fee.
6) Guest cancelled 10-13 day before the arrival date will be charge 30% of reservation fee.
7)Guest cancelled 14 day before the arrival date will be charge 0% of reservation fee.
 
Regulations of cancellation causing by nature disaster
If there’s any nature disaster causing at reservation date and occur any possible danger at the departure location or Lapopo Camp Ground such as earthquake or typhoon, please check our notification on website or follow our regulations. Once the land alert of typhoon announced or any specific news about earthquake or tsunami announced, please contact us 3 days within your reservation date so we can help you change or cancel your reservation.


取消訂房規定
  1. 旅客於住宿當日取消訂房者,扣房價預付訂金金額 100 %。
  2. 旅客於住宿日前 1日~ 1日(含)內取消訂房者,扣房價預付訂金金額 80 %。
  3. 旅客於住宿日前 2日~ 3日(含)內取消訂房者,扣房價預付訂金金額 70 %。
  4. 旅客於住宿日前 4日~ 6日(含)內取消訂房者,扣房價預付訂金金額 60 %。
  5. 旅客於住宿日前 7日~ 9日(含)內取消訂房者,扣房價預付訂金金額 50 %。
  6. 旅客於住宿日前 10日~ 13日(含)內取消訂房者,扣房價預付訂金金額 30 %。
  7. 旅客於住宿日前 14日(含)以上取消訂房者,扣房價預付訂金金額 0 %。



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